Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

In game picture changed, why?

Kerrie

Why did my in game picture go from a real picture of my boys...

to this avatar?

I did not change this. My original picture showed up on my profile o changed it to my boys. It changes there but not in game. I don't know what else to try.

It feels like someone was in my account and did this, without my permission.

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Kerrie

https://community.king.com/en/candy-crush-saga/discussion/comment/2505096#Comment_2505096

Turning phone off for several minutes didn't help, still showing up like that iny other profile. The real picture shows up on everything for me in game.

Kerrie

https://community.king.com/en/candy-crush-saga/discussion/comment/2505096#Comment_2505096

Deleted picture. Sorry I guess I didn't realize it can be in the game but not here.

My phone updates automatically. I noticed it the first time when I signed into account. I signed out/in and it was gone. It's happened multiple times since then. I'll try turning phone off.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/391199/in-game-picture-changed-why

Hi @Kerrie

Game not connected Please Check app update - Log out game - Restart Device - Open game and Log in. or try change your pasword.

Please edit your post dont show personal picture to public. Thank you

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Accepted answers

All comments

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/391199/in-game-picture-changed-why

Hi @Kerrie

Game not connected Please Check app update - Log out game - Restart Device - Open game and Log in. or try change your pasword.

Please edit your post dont show personal picture to public. Thank you

Kerrie

https://community.king.com/en/candy-crush-saga/discussion/comment/2505096#Comment_2505096

Deleted picture. Sorry I guess I didn't realize it can be in the game but not here.

My phone updates automatically. I noticed it the first time when I signed into account. I signed out/in and it was gone. It's happened multiple times since then. I'll try turning phone off.

Kerrie

https://community.king.com/en/candy-crush-saga/discussion/comment/2505096#Comment_2505096

Turning phone off for several minutes didn't help, still showing up like that iny other profile. The real picture shows up on everything for me in game.

Payment
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
Got Booster Wheel Jackpot, But It Didn't Include the 15min UFO
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Why don't I have ads for moves or goldbars
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…