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Hi, and welcome to the King Community.
Can you please let us know which level you are playing? Any screenshots you can share will also help. Thanks 😃
Why does this notice show up when there are clearly still moves I can make. Why doesn't it scramble the existing candies like it does any other time. Thee were zero Crystal Candies involved with this board. This is happening too often plus many of my striped and bomb candies disappear randomly. Have never had this happen until recently, it usually scrambles the candies on the board when there are no more moves.