Can't sign in constantly ...

Con981

For the last 3 days the game refuses to sign in claiming connection error which is not true because I've been able to log in here and on other games on both WiFi and mobile data.

Nothing I do changes anything and nothing has changed on my end.

Gardengirl_20

https://community.king.com/en/candy-crush-saga/discussion/392899/cant-sign-in-constantly

I have been dealing with this for 2 weeks. I play on my computer and nothing I do restores the connection. I am so reluctant to Uninstall and reinstall the game as I think I would lose all my progress. I can't seem to get any help from King with regards to it. Very frustrating.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/392899/cant-sign-in-constantly

Hi and welcome to the King Community

 Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find more details HERE.