I can't buy and used the gold bar

Mirvatsheikh

I am going hate the game because I can't buy and used the gold store and I accept all the rules sending me and the information and not fixed

Screenshot_20230120_122957_com.king.candycrushsaga.jpg

kiara_wael

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

Mirvatsheikh

Also I can't used store and buy

Doondie

https://community.king.com/en/candy-crush-saga/discussion/392973/i-cant-buy-and-used-the-gold-bar

Hello there,

What is your country of residence?

What device are you using?

Is your game connected to the Internet at all times?

Were you ever able to use your gold bars?

Mirvatsheikh

From Lebanon

My device Hawaii nova7i

Yes my game connected all the time to the internet

Yes I used gold bar before

Mirvatsheikh

https://community.king.com/en/candy-crush-saga/discussion/comment/2525070#Comment_2525070

https://community.king.com/en/candy-crush-saga/discussion/comment/2525070#Comment_2525070

From Lebanon

My device Hawaii nova7i

Yes my game connected all the time to the internet

Yes I used gold bar before

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2525387#Comment_2525387

Did you use gold bars with another device in the past?

I'm afraid your smartphone doesn't have Google Mobile Services (GMS), which is why you're unable to even use your gold bars, let alone buy anything off the game shop. Take a look at this thread for reference: Huawei nova 9SE

Here's King's position on the subject:

https://community.king.com/en/candy-crush-saga/discussion/comment/2513379#Comment_2513379

I did some googling for you and came across this article:

How to Install Google Play Store or GMS on Huawei Nova 7i and Nova 7 SE

Hope this helps you resolve your issue.

Good luck! ✌