I can’t sign into my king account

giliebeane

I am not able to sign in to my king account for candy crush saga or connect to the store through the game

kiara_wael

Hi and Welcome to the King Community

Please check this page

https://community.king.com/en/blog/discussion/268252/having-trouble-connecting-your-game-to-kingdom-android

Doondie

https://community.king.com/en/candy-crush-saga/discussion/393045/i-can-t-sign-into-my-king-account

Helloes,

When was the last time you played after logging into your King account?

What is your country of residence? What device are you using?

Can you log into your account on King's website? (gotta open the link with a PC browser or in "desktop view" if using a mobile device)

Is your game account also linked to your Facebook profile? If so, check your progress on the browser version. (gotta use a computer or tablet if supported)