Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to Sweet King Community! 👑
Did you update the latest version of this game? 🤔
If you have updated the latest version of this game already but it's still not worked, try these steps here 👇😊
1. Open this game
2. Select Profile
3. Select Log Out then Close the app
4. Reopen the app then Log back in to your profile (don't play first) and finally Open the game (can play now).
If it's still not worked from above steps, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope this helps too. 😊
⚠️ NOTE ⚠️
If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with your Facebook or Kingdom Account connected.