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Rewards not received
YolandeP
Posts: 6
Level 2
in Discussions
A few weeks ago I won the steak round but dogs not receive my rewards. It just disappeared.
A few minutes ago I was supposed to win the blue collection as I was wel in the lead. And that also just disappeared
What is going on?
0
Comments
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Hello there, Ms Newbie,
Welcome to the forum! π
It's not unheard of for Sam's Streak to disappear. Special events are prone to disappearing when, for whatever reason, you change your phone's time. So make sure you don't do that while there's an ongoing competition.
If you believe you've experienced a bug, you should report it to Support. If you have some screenshots, they could come in handy. Tell them your game ID as well.
Good luck! π
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