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I purchased an upgrade in app purchase for $19.99, but was charged $34.98, which is significantly more than I agreed to pay. How can this be rectified, and I get my $15 back?
Hello, Ms Newbie,
Welcome to the forum! š
That's a huge overcharge. I was expecting some unforeseen fees but that's a lot. Could it be due to a mistake on your part?
Is there anything else you might have purchased for $14,99 in addition to the other bundle? š¤
If you believe you were wrongly charged, then follow the instructions above. I'd advise you to write to Support first though, so they can investigate what happened and guide you through the rest of the process.
Good luck! š
Hi and welcome to the King Community
For the purchase that you didn't receive and how to get that refunded or compensated Please check here
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Hi everyone, Weāve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when itā¦
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
