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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Thank you for the feedback. Please Check app update - Log out game - Restart Device - Open game and Log in.
Hello, Mr/Ms Newbie,
Welcome to the forum! 👋
When did the problem occur?
What device are you using?
Have you got other issues - for example, trouble connecting to the app store or being unable to use your gold bars? Is there a red exclamation mark on your avatar by chance?
There is customer support and you can write to them here or through the game app (settings wheel - question mark button - choose any topic - scroll down and tap "Contact us").
Good luck! 👍