Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

my gold-bars are disappeared

Game asked me link my account continuously. So that I linked up the account.. After that my gold-bars are disappeared all of the sudden. I had more than 1,500 gold-bars. Except gold-bars, the others are OK. Can i get back all my gold-bars ASAP??

Please refer below

linked account is *

* Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your email address - Our House Rules

Accepted answers

All comments

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2556155#Comment_2556155

Hey, Mr/Ms Newbie,

Welcome to the forum! 👋

You should've replied back to Support's initial response. Maybe they didn't understand you or they just tried to help you with a pre-written reply. Just reply back.

Losing your gold bars is unfortunate. What exactly did you do to link your account? Did you accept this prompt?

If Support don't help you, feel free to message me on Discord (Sun#0314) or Reddit (u/Sunnysboy) to have a chat.

Good luck! 👍

ranizzang

My gold-bars are disappeared!!

ranizzang

Thanks for your comment @kiara_wael !!

I left the question to the link that you mentioned, but they just gave me an automatic answer which is not related to my problem.

I lost all my "gold-bars" not "boosters and hearts ", but they gave me the answer about the case of "lost boosters and hearts"

please connect the person who in charge not an AI !

ranizzang

https://community.king.com/en/candy-crush-saga/discussion/comment/2556127#Comment_2556127

Thanks for your comment @kiara_wael !!

I left the question to the link that you mentioned, but they just gave me an automatic answer which is not related to my problem.

I lost all my "gold-bars" not "boosters and hearts ", but they gave me the answer about the case of "lost boosters and hearts"

please connect the person who in charge not an AI !

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/395678/my-gold-bars-are-disappeared

Hi and Welcome to the King Community

Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/395678/my-gold-bars-are-disappeared

Hi and Welcome to the King Community

Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

ranizzang

https://community.king.com/en/candy-crush-saga/discussion/comment/2556127#Comment_2556127

Thanks for your comment @kiara_wael !!

I left the question to the link that you mentioned, but they just gave me an automatic answer which is not related to my problem.

I lost all my "gold-bars" not "boosters and hearts ", but they gave me the answer about the case of "lost boosters and hearts"

please connect the person who in charge not an AI !

ranizzang

Thanks for your comment @kiara_wael !!

I left the question to the link that you mentioned, but they just gave me an automatic answer which is not related to my problem.

I lost all my "gold-bars" not "boosters and hearts ", but they gave me the answer about the case of "lost boosters and hearts"

please connect the person who in charge not an AI !

ranizzang

My gold-bars are disappeared!!

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2556155#Comment_2556155

Hey, Mr/Ms Newbie,

Welcome to the forum! 👋

You should've replied back to Support's initial response. Maybe they didn't understand you or they just tried to help you with a pre-written reply. Just reply back.

Losing your gold bars is unfortunate. What exactly did you do to link your account? Did you accept this prompt?

If Support don't help you, feel free to message me on Discord (Sun#0314) or Reddit (u/Sunnysboy) to have a chat.

Good luck! 👍

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…