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Internet connection error

mkrabari
mkrabari Posts: 9

Level 2

Pliz internet connection my candy crush saga continues isu a bit I have internet connection already connect but error check out

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 168,193
    edited February 2023

    Welcome to Sweet King Community! 👑

    Did you update the latest version of this game? 🤔

    If you have updated the latest version of this game already but it's still not worked, try these steps here 👇😊

    1. Open this game

    2. Select Profile

    3. Select Log Out your Facebook/Kingdom Account then Close this game app

    4. Reopen this game then Log back in to your profile (don't play first) and finally Open the game (can play now).

    Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.

    If it's still not worked from above steps, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    I think uninstall and then reinstall steps then must allow the confirmation message to show for the software to register it is the best solve problem that I hope nothing this happens too.

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with your Facebook or Kingdom Account connected.

    Also check more information "There was a connection error. Try again in a bit" here.

  • kiara_wael
    kiara_wael Posts: 157,901

    Hi and Welcome to the King Community

    Thanks for reporting . Which device are you play ?

Hey! Would you like to give us your opinion?