Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Please help me
Hey, Doc,
When did the problem occur? Is there an error message or issues with live game features?
Do you see an exclamation mark on your profile picture by chance?
What device are you using, btw? Are you using a new one?
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE