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Hi, I’m new to the community so apologies for this first question. I got an email congratulating me on my new level 6,500 with a badge but my profile is not updating. My profile is stuck with the 5,000 badge. What do I do?
Hi and Welcome to the King Community
To get your banner updated, please reply the levels 6.000.
and please make sure you have the latest game app version installed
Thanks so much…I’m going to give it a try!!
Hello and welcome to the Community @momofsteel 👋
The banner feature was just updated. To get the correct banner, replay the previous milestone and it will update. So in your case; replay and win level 6000. Then the banner will change to 6000.
Let us know if it doesn’t work for you!
Hope this awnsers your question. Have a nice day
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
