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Welcome to Sweet King Community! ๐
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Also checkย wykoonย the Community Hub Moderator suggested another answerย here.
And their team believe that as of yesterday evening,ย the Episode Race should be working as normal. If you have played or started a new race today, please let them knowย hereย if you are now getting the Gold bars.
This means that if you complete the Race today, you should be getting your Gold bars as the issue should be fixed.ย ๐
Now, for the races that you completed yesterday and that did not pay out the Gold Bars. Please get intouch with their Player Support team through the game app orย HEREย and ask for a compensation.
Thank you all for your patience while they work on improving the game so this doesn't happen again.
Keep it Sweet! ๐ฌ๐ญ
โ ๏ธย Need more help?ย Checkย ourย FAQ:sย HEREย andย Help Centerย HERE!
If you want to ask this game question, please ask onย Candy Crush Support Communityย (Correct Area) next time. Thanks! ๐
Have a nice and safety day! โค๏ธ๐
Hi, i have completed consecutive two champions episode race and have not received the gold bar. It should have been credited 90 gold bar but itโs not. I completed the race last night. Please look into the matter.
Edited by CM:โ๏ธ Thatโs too much personal information - Check our House Rules.