Why haven't I been able to connect to the server?

Pyrkhat

I couldn't ask for lives from my friends, nor can I send lives for a week now. Couldn't connect to anything that requires and online transaction. I've been playing it like offline and it's gotten rather boring. Please fix this problem.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/396683/why-havent-i-been-able-to-connect-to-the-server

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/396683/why-havent-i-been-able-to-connect-to-the-server

Welcome to Sweet King Community! 👑

Did you update the latest version of this game? 🤔

If you have updated the latest version of this game already but it's still not worked, try these steps here 👇😊

1. Open this game

2. Select Profile

3. Select Log Out your Facebook/Kingdom Account then Close this game app

4. Reopen this game then Log back in to your profile (don't play first) and finally Open the game (can play now).

Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.

Hope this help and solved! 🤞😊

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/396683/why-havent-i-been-able-to-connect-to-the-server

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/396683/why-havent-i-been-able-to-connect-to-the-server

Welcome to Sweet King Community! 👑

Did you update the latest version of this game? 🤔

If you have updated the latest version of this game already but it's still not worked, try these steps here 👇😊

1. Open this game

2. Select Profile

3. Select Log Out your Facebook/Kingdom Account then Close this game app

4. Reopen this game then Log back in to your profile (don't play first) and finally Open the game (can play now).

Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.

Hope this help and solved! 🤞😊