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I lost my progress

jasminshirin

So, I played over 8900+ levels but it wasn't updating and shower the 6000 level completed banner on my profile picture.

So I uninstalled and reinstalled hoping it would fix the problem, but now I'm back at 1100 levels for some reason, What do I do now?

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kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/396768/i-lost-my-progress

Hi and Welcome to the King Community

Please email Player Support so they can restore the levels manually on your account.

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.