Hello, I have a problem with the game.

Ani_D

Today after I got into the game and got my first prize in the weekly contest I played a level but my game crashed, I tried to log in right after that but the game crashed again and I couldn't log in. After about 10 minutes I logged in but all the reward boosters were gone. Where should I write to someone to check this? This is the second time this has happened to me this month and I want my problem fixed, is there support in this game?

Thanks in advance to all who responded.

Ani_D

Thank you!

Doondie

https://community.king.com/en/candy-crush-saga/discussion/396804/hello-i-have-a-problem-with-the-game

Hello, Ms Newbie,

Welcome to the forum! 👋

What exactly is the matter - your timed boosters were gone or all of your boosters vanished and you're back to 0 boosters? If it's the latter, then it sounds like your app data got erased by your device.

What device are you playing on? If you had no boosters already, have you reinstalled the game? How much free space do you have on your device?

I'm assuming you have a game account, that's why your levels and gold bars weren't lost.

You can write to Support easily, including from inside the game app.

Good luck! 👍