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Few weeks ago, when i playing CANDY CRUSH SAGA it was suddenly stopped and restarting.
Then i lost my game data partly.
And now there are no event pop-up during 3weeks.
Please check my data
Hello, Mr Newbie,
Welcome to the forum! 👋
What was lost as a result of the crash? Did you lose your boosters? Levels and gold bars (and friends) are stored on the game server, provided you have a game account, so they get restored right away after erasing your app data.
Normally, you can force refresh your Events tab simply by doing any level (just repeat a lower level, no matter if you win or lose).
Good luck! 👍
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
*
SUZY BAE
*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your email address - Our House Rules
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