Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Ads
drj1
Posts: 11
Level 2
in Discussions
I’m at level 4739 and when I click on the ad to receive extra moves…there is NO AD!!! And I have to reboot the game and lost everything….who knows, I could of completed the level!!!! It happened several times. Not only that one, but at other times too. Please fix ASAP!!!!!!!!!!!!!!!!!!!!!!!!
Comments
-
FOR GET IT!!!!! Even at the beginning of the game to get a booster, there is NO AD!!! And have to restart the game. No Ads means the screen in BLANK/BLACK WHICH MEANS I LOST ALL PROCESS OF EVERYTHING!!!!!!!!!!!!!!!! THANKS A LOT KING/CANDY CRUSH SAGA!!!!!!!!!!!!!!!!!!!!!!!!!
-
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
Please check this video
