Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
lost progress
wizzy2danielle
Posts: 10
Level 2
not only did I lose progress on computer but now my phone again please will you get this straight so I don't lose my level or my bonus daily. My level should be either 2274 or 2279 forgot sinceI'm having trouble getting this straighten out. I'm sure you can find and get this right on both vices. Email is * and phone # is *. hope you can get this right so I don't lose anymore time love the game but may have to give it up if don't get my levels back thank you
*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your email address or phone number - Our House Rules
0
Answers
-
Hi and welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
Please edit your post dont show email and phone number to the public. Thank you
0
