Broken cherry

hirdyorrsy

either the last cherry didn’t drop out , or I got it to the bottom and it didn’t come off the counter in order to pass level. I used 3x saves costing 51 gold bars and lost my streak on level 3943 because of this. 😡😡😡😡😡😡

Doondie

https://community.king.com/en/candy-crush-saga/discussion/397436/broken-cherry

Hello there, Mr/Ms Newbie,

Welcome to the forum! 👋

This is a known bug, I'm afraid.

Can someone explain this screenshot?

It sometimes feels like last cherry won't drop if you start the level with a big bang on your first move. It's just a hunch though. So, if possible, try and do something less potent at the start.

As for the other issue - where cherry would remain on the board or candies won't match - can't advise you on that one. If you have spare gold bars, you could buy moves and the cherry would disappear or candies would get matched automatically.

If you have screenshots, you can write to Support and ask them to give you your gold bars back. Hopefully, they will acknowledge it wasn't your fault, although I wouldn't keep my hopes up.

Good luck! 👍

hirdyorrsy

grr I didn’t take screenshots