HELP! Purchase not showing up

RieRie_LaDork

I purchased the extra small offer but none of the boosters and extra time showed up. I have a receipt and everything. How can I get them to show up?

QueenB

https://community.king.com/en/candy-crush-saga/discussion/397601/help-purchase-not-showing-up

Very sorry to hear about this!

Check this Community page HERE to get help on a refund or get a purchase corrected.

By any chance, was the purchase made via Amazon platform? If yes, there was a temporary issue which has been solved so this should not happen again.

RieRie_LaDork

I purchased it through Google Play. I will check out that platform