Programming error message - can't buy goldbars from Piggy Bank

TanteTina

Hi guys and girls,

Today I tried to cash in the 30 goldbars from the Piggy Bank in CC Saga. What I did and what went wrong:

• started up CC Saga
• clicked on the piggy bank
• entered my (Windows 11) laptops PIN-number, no problem
• chose my creditcard to pay the 2,99 euro with, no problem
• clicked "buy" ant then I got this error-popup:

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{"acsTransID":"6c961ca5-fd2b-4193-aaed-ca791dd8d4fc","errorCode":"102","errorComponent":

"A","errorDescription":"Message Version Number received is not valid for the receiving component.","errorDetail":"All supported Protocol Version Numbers in a comma delimited list.","errorMessageType":"CReq","messageType":"Erro","messageVersion":"2.2.0"}

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Tried to resolve it by exiting CC Saga, cleaning up the laptop (with CCleaner), tried again: still the same popup with programming error code.

QUESTION: does anyone of you get this same error code when trying to buy Goldbars from the PiggyBank, while paying with a creditcard ?

Greetings,

TT

Diamond_Lim

Tagging Candy Crush Mods : @bearwithme @kiara_wael and also Candy Crush Helper : @Doondie

Doondie

https://community.king.com/en/candy-crush-saga/discussion/397957/programming-error-message-cant-buy-goldbars-from-piggy-bank

Hi back, Ms Double T,

I can't talk from experience but I'd suggest you tried performing the same action using the browser version through Facebook's website, assuming your game account is linked to your Facebook account.

Alternatively, install the game on a mobile device just for the sake of making this purchase. Gold bars are synced across all devices, so you shouldn't have an issue with that.

I'm going to assume there's an issue with the desktop version, as someone said they couldn't update theirs yesterday.

You can write to Support at any time to at least let them know there's a payment issue. I doubt the problem is on your end, as payment method shouldn't matter.

If you wanna talk about it, feel free to drop me a message on Discord (Sun#0314) or Reddit (u/Sunnysboy), or Facebook (fb.com/P.G.Simeonov).

Good luck! 😊