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Candy Crush Saga

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Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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Level 5811

I am not able to complete level 5811 because sometimes the cherries don’t drop… I had 4/5 cherries remaining with 15 moves left and no cherries dropped for the rest of the level. I have lost several boosters, and this is the second level this has happened to me.. is there some bug?

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Johnny_Crush

Here's the video, if you need one

https://youtu.be/n-WvLEOXkoU

bearwithme

https://community.king.com/en/candy-crush-saga/discussion/comment/2579680#Comment_2579680

Thanks for the tag @kiara_wael 😊

Hello @ehbeau and welcome to our friendly community! I play on an iPhone 12 Pro Max.

First of all make sure you have the latest version of the game. This is what I see when I first start that level and there are only 4 cherries needed:

The second thing is - you need to get the cherry out as soon as possible because the next won’t drop until you do.

I did notice a delay between the second and third cherry dropping (it took several moves so I only had 5 left), but as soon as I got the third cherry the 4th one appeared.

So I don’t think there is a bug however you should only need to get 4 cherries.

Check to make sure you have the latest version, clear your cache and shut your phone off for about 15 seconds. Then go back and open your phone and the game and see if your opening screen only shows 4 cherries. If it still shows 5 - then please contact player support from your phone (that way it is easier for them to check your game to see what may be going on).

Good luck and happy crushing!

😊🐨💕

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/2579680#Comment_2579680

Thanks for replying. I'll tag game mod @bearwithme

ehbeau

https://community.king.com/en/candy-crush-saga/discussion/comment/2579332#Comment_2579332

iPhone

ehbeau

https://community.king.com/en/candy-crush-saga/discussion/comment/2579332#Comment_2579332

iPhone

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/398040/level-5811

H and Welcome to the King Community

Which device are you play?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/398040/level-5811

H and Welcome to the King Community

Which device are you play?

ehbeau

https://community.king.com/en/candy-crush-saga/discussion/comment/2579332#Comment_2579332

iPhone

ehbeau

https://community.king.com/en/candy-crush-saga/discussion/comment/2579332#Comment_2579332

iPhone

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/2579680#Comment_2579680

Thanks for replying. I'll tag game mod @bearwithme

bearwithme

https://community.king.com/en/candy-crush-saga/discussion/comment/2579680#Comment_2579680

Thanks for the tag @kiara_wael 😊

Hello @ehbeau and welcome to our friendly community! I play on an iPhone 12 Pro Max.

First of all make sure you have the latest version of the game. This is what I see when I first start that level and there are only 4 cherries needed:

The second thing is - you need to get the cherry out as soon as possible because the next won’t drop until you do.

I did notice a delay between the second and third cherry dropping (it took several moves so I only had 5 left), but as soon as I got the third cherry the 4th one appeared.

So I don’t think there is a bug however you should only need to get 4 cherries.

Good luck and happy crushing!

😊🐨💕

Johnny_Crush

Here's the video, if you need one

https://youtu.be/n-WvLEOXkoU

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