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Log in problem

Goldpill23
Goldpill23 Posts: 3

Level 1

I forgot my password. I tried resetting it but I don't receive email to do so. Somehow my email adress will not be recognized. Can someone help me? I`ve asked the Helpdesk. They send me to the King-community.

Answers

  • kiara_wael
    kiara_wael Posts: 155,700

    Hi and Welcome to the King Community

    If you have forgotten your password, you can reset it by clicking on the ‘Forgot?’ next to the password field when you log in. 

    You will then receive an email with a link to reset your password and access your account again.

    Forgot the password function or reset link doesn’t work?

    In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password. 

    You can then reset the password by contacting our Player Support instead HERE

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