Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 2
Please help me. Tell me what I need to do. Please & Thank You!! Lavon Smith
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
Hi,
I'm sorry to hear that you are having issues with your app, what kind of phone are you using?