Can't connect to store

spicegirl715

Is anyone else having issues connecting to the store? I assume it is server issues, but I can't buy extra turns with my gold now and I am just wasting my lives and dropping my place in the race. 🫤

kiara_wael

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

ellalove

I have tried updating the game yet I still can not connect to my app store...please what exactly is the problem

Chardonnay

Same here, does not connect me to the store after I lost the game.

That means for me that I can not play anymore, because without the store I can not finish the level. 😪

Alienscar

@ellalove @Chardonnay you are probably suffering from an issue that has been going on for years. The issue was supposed to have been fixed in 2020, but from numerous complaints similar to yours it is obvious the problem was never fixed.

Unfortunately if this is the issue you are suffering from all you can do is delete and reinstall your app. This will mean you will lose any unused boosters and saved lives though

https://community.king.com/en/candy-crush-saga/discussion/281860/wheel-and-extra-moves-stuck-on-loading-connecting/p1

lakiere

https://community.king.com/en/candy-crush-saga/discussion/400077/cant-connect-to-store

First thing save your game before logout and then restart. Thank you @Chardonnay @ellalove read here