Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
This is a connection problem. The " no money taken from your account" message means just that your purchase did not happen. Be glad. Buy yourself a treat for your money. Some chocolate, flowers, a surprise treat for your loved one? Anything but spend money on Candy Crush.