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Hi! It was necessary to uninstall the iPhone app and when I installed it again my progress on All Star disappeared! I was qualified for the semifinal! I need help! Thanks!
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Hello @Bri_thom98🤗 Welcome back to the King Community!
Many players are experiencing this glitch including me! Please send a complaint to the King Player Support team through this link —> https://soporto.king.com/contact
Hopefully, the glitch will be resolved and we will be able to play again!
Just a heads-up! You have posted in an old thread! If you have further questions, please open a new post using this (Green lettered) link —> Ask a Question in Candy Crush Saga.
Thank you for understanding & All the Best with the Tournament🌟🌟
I need help too cause mines not popping up either now and I was in second place
If you were playing the Candy Crush All Stars event and suddenly can't see it in your game now, please consider this:
- All events are time-limited (the timer is always visible). This means the time might have run out without you noticing it. Time flies!
- You might be playing offline. Please make sure you are connected to your account, and your Internet connection is stable. If you log out and back into your account, the event might need some time to reappear.
- Please play 1-2 levels and go back to the map to see if it comes back.
- You might be using the wrong account. Maybe somebody has logged into their account on your mobile, tablet or computer?
- Special events like these are bonus features in the game, and our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.
Also check out Candy Crush Saga All Stars Tournament Terms and Conditions here (March 2023) I Candy Crush All Stars - FAQ & Answers here!
Hi and Welcome to the King Community
For more info please check this page here
