Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Connection Issues

Hello 👋

I’m having connection issues on my iPhone. My profile picture just keeps loading and the all stars event disappeared from my dashboard. It started this morning when I logged in. I tried everything (airplane mode, restarting my device, login in and out ect). Events sometimes disappear and normally it’s easy to fix but this time I’m stuck…please help before the next round the all starts event (it’s not like I’m going to win 😂 but I think I’m missing on events as I haven’t seen any good ones this week. I only got one flower collection event which run out of time before I managed to get to it…) 🙏

ID: 5721964307

Welcome! 👋

Comments

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/comment/2609746#Comment_2609746

Sweet! You are welcome! 👍😄

Good luck for your still challenging on Semi Finals on All Stars Event! 💜🌟😄

jk14

Thank you @Diamond_Lim 👍

The issue got sorted itself. I played a game outside - no internet only 5G, and now all back to normal I can see the count down for all stars.

I have bookmarked this for future reference 👍

Diamond_Lim

As wykoon the Community Hub Moderator suggested to solve this issue 👇

The loading issue may be due to the app/game not properly connected to the game server. It may be caused by unstable network connection or game server not working properly.

Thus, do try to exit game to the game page, disconnect from internet, wait for few seconds before reconnecting back to the internet, click on the play button and play a level. After that, go to the shop tab and start your purchase.

Please also check that you have not make any in-app restriction in your device. To deactivate restriction, please read here and select the applicable topic, then do the opposite as the article is about restricting in-app purchase.

I hope my answer above give you some insights in solving your issue. 👆😉

And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉

Comments

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/comment/2609746#Comment_2609746

Sweet! You are welcome! 👍😄

Good luck for your still challenging on Semi Finals on All Stars Event! 💜🌟😄

jk14

Thank you @Diamond_Lim 👍

The issue got sorted itself. I played a game outside - no internet only 5G, and now all back to normal I can see the count down for all stars.

I have bookmarked this for future reference 👍

Diamond_Lim

As wykoon the Community Hub Moderator suggested to solve this issue 👇

The loading issue may be due to the app/game not properly connected to the game server. It may be caused by unstable network connection or game server not working properly.

I hope my answer above give you some insights in solving your issue. 👆😉

And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉

Recent Announcements

🎉Let's wish a Very Happy Birthday to those CCS Players Born in December🎂
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
💛 A Thank You Note from the Candy Crush Team
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
🎁✨ Your Candy Unwrapped is here ✨🎁
Your 2025 Candy Crush Saga year has officially been unwrapped 🙌 Starting today, you’ll see the special Candy Unwrapped widget in your Saga map. Tap the Unwrapped widget to open your own year in review and enjoy a fun look back at the levels you crushed, the candies you matched and the little victories that made your year…

Quick Links

🏠 Home

🎉Let's wish a Very Happy Birthday to those CCS Players Born in December🎂
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
💛 A Thank You Note from the Candy Crush Team
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
❄️🍬 Winter Season in Candy Crush is Here 🍬❄️
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…

Active Discussions

Ends game when calls come in
I find when I am playing a game, doesn't matter which one, if you answer a text or incoming calls, the game ends and takes you back to the main menu?
Lives
I logged out and then logged in again in the game but after logging in all the lives which I received from my friends have been disappeared also when I am clicking on that envelope icon to see lives it's not opening anything
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
How to play on my laptop
I used to be able to play candy crush on my laptop by going in through Facebook. Now it takes me to a website and I can't figure out how to play except on my phone or iPad on the app. Can someone tell me if it is possible to play on my laptop or desktop?
Have You Completed Level 12 000? Get Your Badge Here 🎁🥇
No account yet? Sign up right here to participate! Hi, Candy Crush Lovers😍 Have you completed the Level 12 000? Then here's the Milestone badge for you 🥰 After completing the level 12 000, post a screenshot of your Saga map or level achievement here to claim your badge 😊 For instructions on how to take a screenshot please…

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.