All stars semi final

rlrifle

I qualified for the semi final but nothing is showing up it's just has a blank all stars no timer or leader board. Please help.

rlrifle

Screenshot_20230416-113846.png

Well I tried that and no luck guess all my efforts in vain!

kiara_wael

Hi and Welcome to the King Community

Sorry to hear you are having trouble if you would like to select 👉HERE

You will see this had been reported and your CM is investigating this issue

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/401187/all-stars-semi-final

Hello rlrifle please complete a new level and see if that helps. Someone else has posted that playing and completing new levels will cause your leaderboard to show up.

I guess King do not want players spamming old levels in order to win the competition.

rlrifle

I have completed two new levels and tried logging out and in still no luck

Alienscar

Sorry to hear that @rlrifle

Have you tried signing out of your game, restarting your device and then signing back into your game.

If that doesn't work then I would imagine you have lost your chance to compete.

The issue of the disappearing leaderboard has been occurring since the start of the competition and even though it is being investigated by King it is plain from your issue that they haven't resolved the cause of the issue yet.

The shame of it is, is that this issue has happened on previous events and even previous All Star events so it is extremely disappointing that King has let this issue reoccur.

rlrifle

Screenshot_20230416-113846.png

Well I tried that and no luck guess all my efforts in vain!