After I finish my level , I don’t get option to use my gold couns

tan26809

I am seeing contacting server error after I fail a level , I don’t get an option to use my gold coins to buy lives . I tried this twice , I am able to play but not purchase using my existing coins

8614B800-AE55-44CE-B991-31DC8C6CFFB3.png

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting. I'll pass this feedback to the game Team . Meanwhile Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

Doondie

https://community.king.com/en/candy-crush-saga/discussion/402682/after-i-finish-my-level-i-don-t-get-option-to-use-my-gold-couns

Helloes,

When did the problem occur? Was everything OK until then? What device are you using? What's its operating system?

Tried using another Internet connection?

If your game account is linked to your Facebook account, see whether you have this problem on the browser version.

Meanwhile, try resetting your phone's network settings.

In my phone, it's located in Settings -> Advanced settings -> Backup & reset -> Network settings reset. Alternatively, use the search engine in Settings to look for "network reset".

Good luck! 👍

QueenB

https://community.king.com/en/candy-crush-saga/discussion/402682/after-i-finish-my-level-i-don-t-get-option-to-use-my-gold-couns

Hi there!

Just wanted to check if this is still an issue, thanks 😀