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I have purchased 6 coconut things and each time I go to start a level they are no longer there
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The coconut wheels do not show up on the start screen and cannot be used on most levels. They should appear again as choice of a starting booster for any level with cherries or the gummi dragon. You can check what is in your inventory by clicking on your player icon/photo or avatar on the map screen in your game.
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For the purchase that you didn't receive and how to get that refunded or compensated Please check Here