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If before updating I had gold bars because when the application was updated my gold bars disappeared in candy crush
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If before updating it had 1034 ingots, it had a booster and when it was updated it appeared at 0, it did not have any ingots or boosters
Hello, Mr Newbie,
Welcome to the forum! π
That's why I never update my game right away but wait a week to see if there are reports like yours - missing levels, missing gold bars, missing boosters, black screens from ads etc. Updating is totally unnecessary unless there are new events. Right now there's nothing urgent, so I'm taking my time.
How many gold bars you had before the update? Got any screenshot? This will help when you ask Support to give it back to you, as it's clearly not your fault.
Do you remember getting this infamous prompt and actually clicking the button? π€
Did you lose anything else, btw? Boosters, lives? Did your profile picture change by any chance?
If Support don't help you get your gold bars back, feel free to drop me a message via Discord (Sun#0314), Reddit (u/Sunnysboy) or Messenger (fb.com/P.G.Simeonov).
Good luck! π€
Hi and Welcome to the King Community
Thanks for the feedback. Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
