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If before updating I had gold bars because when the application was updated my gold bars disappeared in candy crush
If before updating it had 1034 ingots, it had a booster and when it was updated it appeared at 0, it did not have any ingots or boosters
Hello, Mr Newbie,
Welcome to the forum! 👋
That's why I never update my game right away but wait a week to see if there are reports like yours - missing levels, missing gold bars, missing boosters, black screens from ads etc. Updating is totally unnecessary unless there are new events. Right now there's nothing urgent, so I'm taking my time.
How many gold bars you had before the update? Got any screenshot? This will help when you ask Support to give it back to you, as it's clearly not your fault.
Do you remember getting this infamous prompt and actually clicking the button? 🤔
Did you lose anything else, btw? Boosters, lives? Did your profile picture change by any chance?
If Support don't help you get your gold bars back, feel free to drop me a message via Discord (Sun#0314), Reddit (u/Sunnysboy) or Messenger (fb.com/P.G.Simeonov).
Good luck! 🤞
Hi and Welcome to the King Community
Thanks for the feedback. Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
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im on level 10537. after clearing all requirements, im left with 2 gummi bears and they dont seem to appear. ive ben at this level for the last 2 or so weeks. help
It says report ads in the chat but then chat says this... Several ads aren't closable and lead you to the play store. Especially SHEIN and Ibotta!
Hello, can someone help with Candy Crush Saga. Last few weeks I have made some App related purchses but I see the ad-based booster have gone. Can this be reset from the backend? User-Id: 9896382975 Thanks in Advance
Why aren't there more ads that give me prizes?
Hw can I make money by playing and withdraw it to my opay and am I supposed to deposit money first before I start playing
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…