Need help - can't connect to the store

Langalaali

I can't get in to my app store we hat can I do want to buy boosters with my gold coins but it's only connecting but nothing happens

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/403991/need-help

Welcome to Sweet King Community! 👑

As wykoon the Community Hub Moderator suggested to solve this issue 👇

The loading issue may be due to the app/game not properly connected to the game server. It may be caused by unstable network connection or game server not working properly.

Thus, do try to exit game to the game page, disconnect from internet, wait for few seconds before reconnecting back to the internet, click on the play button and play a level. After that, go to the shop tab and start your purchase.

Please also check that you have not make any in-app restriction in your device. To deactivate restriction, please read here and select the applicable topic, then do the opposite as the article is about restricting in-app purchase.

I hope my answer above give you some insights in solving your issue. 👆😉

And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉

⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

Have a nice and safety day! ❤️😊

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/403991/need-help

How long have you had this issue for Langalaali? If you own a Huawei phone purchased after May 15th 2019 you will not be able to access the App Store.