Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Disappointed
lyellinoi
Posts: 1
Level 1
in Discussions
Comments
-
Welcome to the Community @lyellinoi 😀
I'm not sure what purchased was made that cost you 64 Gold bars by mistake but if you could get back to us with your game ID, I'll be happy to Player Support to check out what that was.
To find your ID, open the game and tap the 'My Profile' on the Start Menu:
You can also tap the Settings in the right upper corner on the game map...
...and select the 'My Profile' button here.
On your game profile page, double tap the King logo above...
...and voilà, the logo should disappear to reveal your Game User ID:
You should now have all the information needed to find your Game User ID.
-
Surely lyellinol you got more than 5 lives for your (presumably) 69 gold bars?
@QueenB please note that people accidentally using their gold isn't a new issue and a confirmation button has been requested for years.
