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Qualified for gold bar winners

crystaldw0276fy
crystaldw0276fy Posts: 2

Level 1

I got a notification in the game saying I qualified for winnings if gold bars. I though it said would be received on the 9???? However I never received anywhere

Answers

  • Alienscar
    Alienscar Posts: 16,464
    edited May 2023

    Hello @crystaldw0276fy I am sorry to say that there isn't a lot anyone here can do for you. If you had a screenshot we might be able to understand what it is you are struggling with, but either way no one here can return your missing gold to you.

    If you think you should have received gold bars, but haven't then all you can do is contact Player Support.

  • Doondie
    Doondie Posts: 1,255

    Hello, Mr/Ms Newbie,

    Welcome to the forum! 👋

    Are you referring to the Spring Pot of Gold event?

    You should've received your reward already.

    These rewards are often received only on mobile devices. If you're playing on your computer and haven't received the reward yet, it's possible you've missed it.

    You should write to Support if you believe your reward was not delivered and ask them to send it to you manually.

    Good luck! 👍

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