Sign Up!

🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

New Phone

lfloyd40
lfloyd40 Posts: 2

Level 1

How do I get all my items on my new phone, I sync Facebook but nothing transfer over

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 164,870

    Don't worry! Let's try following these steps of moving game progress to a new device (Android) or (Apple) that I hope these helps. 😊

    ⚠️ Also attention when you have trouble to lose all of your inventory lives and boosters! ⚠️

    1. The inventory lives and boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game

    2. The inventory lives and boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved

    It’s best not to store too many Lives and Boosters on your device, as there is a chance they may be lost, or affect the game play

    They do not replace items and help you to return your inventory lives and boosters back that have not been purchased but if you have however lost purchased items, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊

Hey! Would you like to give us your opinion?