Please I need help the shop is no available

yoama1987

The shop is not available, I can use extra moves and I cannot buy blosters. I already close the seccion, update the app restart the device I don't know what another's thing can do . My family members can use those option and I cannot. My id is 6530180605. 😢

yoama1987

I was able to solve the problem by clearing the Google play cache in the mobile settings

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/404490/please-i-need-help-the-shop-is-no-available

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE