Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

What happen to my purchase?

I purchased Sunday day sale for 3:99

With 5 hrs of color candy after I played for 2hrs and some minutes my remaining 2hrs and minutes disappeared...where is my remaining minutes

It's showing me my remaining minutes in the inventory but not appearing in my game...help

Accepted answers

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/405147/what-happen-to-my-purchase

All I can think of Missfavored is that you have already got the boosters 'ticked' When you play a level untick pre-game boosters and you should find that the timed boosters will then appear.

Alternatively are you playing levels that do not allow the use of boosters?

All comments

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/405147/what-happen-to-my-purchase

All I can think of Missfavored is that you have already got the boosters 'ticked' When you play a level untick pre-game boosters and you should find that the timed boosters will then appear.

Alternatively are you playing levels that do not allow the use of boosters?

kiara_wael

Hi and welcome to the King Community

Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/405147/what-happen-to-my-purchase

All I can think of Missfavored is that you have already got the boosters 'ticked' When you play a level untick pre-game boosters and you should find that the timed boosters will then appear.

Alternatively are you playing levels that do not allow the use of boosters?

All comments

kiara_wael

Hi and welcome to the King Community

Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/405147/what-happen-to-my-purchase

All I can think of Missfavored is that you have already got the boosters 'ticked' When you play a level untick pre-game boosters and you should find that the timed boosters will then appear.

Alternatively are you playing levels that do not allow the use of boosters?

support team
I need to speak to someone about 2cdays of not receiving 1.99 what I purchased 20 minutes free playb
A new ad messing up game play
I lost a couple of levels I should have won because of an ad for a forex thing that doesn't work properly!!
⛔ Under Investigation: Prize Palooza - Candies not counting towards progress.
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
Win Streak Disappeared
My win streak disappeared even though I didn’t lose a level. What happened?! I’m so disappointed as it was my longest streak yet!
Help
To level what does this game go up to

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…