What happen to my purchase?

missfavored

I purchased Sunday day sale for 3:99

With 5 hrs of color candy after I played for 2hrs and some minutes my remaining 2hrs and minutes disappeared...where is my remaining minutes

It's showing me my remaining minutes in the inventory but not appearing in my game...help

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/405147/what-happen-to-my-purchase

All I can think of Missfavored is that you have already got the boosters 'ticked' When you play a level untick pre-game boosters and you should find that the timed boosters will then appear.

Alternatively are you playing levels that do not allow the use of boosters?

kiara_wael

Hi and welcome to the King Community

Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/405147/what-happen-to-my-purchase

All I can think of Missfavored is that you have already got the boosters 'ticked' When you play a level untick pre-game boosters and you should find that the timed boosters will then appear.

Alternatively are you playing levels that do not allow the use of boosters?