Not starting where left off

fredinco · May 2023

I was at level 4300+ and suddenly when I go to the game on iPhone it starts at level 1 and I have to scroll up to where I left off. What happened in the last couple days

kiara_wael · May 2023

Hi and Welcome to the King Community

If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored.

Alisheshavali · May 2023

Hi Kiara

fredinco · May 2023

I’m so upset. I played for couple years and got to 4356. It suddenly started showing level one on the map when opening. I had never saved it to Facebook as I do not do social media. Finally tried to save but only saved as level. Got so upset I deleted the app from my iPhone. Such a mess!!!!!

Diamond_Lim · May 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2653761#Comment_2653761

Welcome to Sweet King Community! 👑

Don't worry! You click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

If it's still not worked, you click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they can contact and help you you bring back your saved progress soon. 😉

Not starting where left off

Comments

Categories