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I need my gifts back the colorbomb and everything
Hello there,
Welcome to the forum! 👋
Why did you need to reinstall the app?
Unfortunately, boosters and lives are stored only on your device, not on the game server. That's why they are gone upon reinstalling the game or deleting app data. Levels and gold bars, among other things, are stored on the game server and are synced when you're online.
The only way for you to back up your boosters is if you have an iOS device. Otherwise it's not possible.
Feel free to write to Support though - explain the situation and if you have a screenshot of your inventory, they might give you some back.
Good luck! 👍
I deleted the app and reinstall it. Then every message and the other gifts ( gold bars) dissappeare
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Level 18561 is impossible without boosters and gold bars. Not enough licorice falls to unlock the block. Very disappointing.
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I was trying to contact the Shop to purchase gold bars but I keep getting a message saying that there is no internet connection. Sometimes, I managed to access the Shop but I am unable to proceed to the payment portal for tge same reason. I have restarted my phone before each attempt but to no avail. This caused me a race…
Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
