Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I need my gifts back the colorbomb and everything
Hello there,
Welcome to the forum! 👋
Why did you need to reinstall the app?
Unfortunately, boosters and lives are stored only on your device, not on the game server. That's why they are gone upon reinstalling the game or deleting app data. Levels and gold bars, among other things, are stored on the game server and are synced when you're online.
The only way for you to back up your boosters is if you have an iOS device. Otherwise it's not possible.
Feel free to write to Support though - explain the situation and if you have a screenshot of your inventory, they might give you some back.
Good luck! 👍
I deleted the app and reinstall it. Then every message and the other gifts ( gold bars) dissappeare
New here? Sign in or create an account to join the fun.
Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
