Sign Up!

Gold bars

Options
ElianeA
ElianeA Posts: 1 Newbie

Good afternoon. There are some days that my gold bars do not update when I receive the Candy Royale reward. Need an update?

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 154,889 Diamond Diaries Moderator
    Options

    How about you tried following "Force Stop" of the game from Settings first then you switch on the stable internet connection and reopen playing this game. So I hope your gold bars will be received back on the game soon! 😉

    If it's still not worked, you can try these steps here 👇😊

    1. Open this game

    2. Select Profile

    3. Select Log Out your Facebook/Kingdom Account then Close this game app

    4. Reopen this game then Log back in to your profile (don't play first) and finally Open the game (can play now).

    I hope your gold bars will be received back on the game soon too! 😉

    If it's still not worked after try all of following these steps on above, Please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so I hope they can contact and help you soon. 😊

    ⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

    Have a nice and safety day! ❤️😊

Hey! Would you like to give us your opinion?