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That's exactly what's happening to me. I've read that others say you have to ask for them now and that there's a button to click to ask, but I don't have that button. It's frustrating.
The button is on your lives count. Not the envelope. Makes total sense. Ugh.
Thanks everybody! I finally got it to work!
I have been requesting lives and sending lives to all my friends for the past few weeks but I never receive any lives back. My life count only reduces it never increases. I request lives multiple times a day but no change.