Missing chocolate box reward

Bhlim97

I just completed my gold (third) level chocolate box but when i clicked claim rewards, the app hang and i forced to refresh the app. After restart the game, all my reward just gone like that?????

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/406984/missing-chocolate-box-reward

How about you tried following "Force Stop" of the game from Settings first then you switch on the stable internet connection and reopen playing this game. So I hope your sweet rewards will be received back on the game soon! 😉

If it's still not worked after try following these steps on above, Please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so I hope they can contact and help you soon. 😊