Can not play

sinci

Every time I try to click on anything on the game it tells me "please do not Uninstaller. Restart the game. Even updated Candy Crush but stuck in same loop

kiara_wael

Hi and Welcome to the King Community

Updated game not make lose booster only Lives. For looping game. Force close the Apps and log in again

sinci

Thanks so much! Fixed it....before it made me destroy my cell. Lol! 😁

lmanson62

I can't play the game. Everytime I click on it I get a white box that says wait.

Magda_Rodrigues

Ao pedir vidas no Candy Crush, aparece os dizeres "por favor, não desinstalar. Reinicie o jogo.

Jogo através do Windows, o mesmo acontecendo com Candy Crush Soda Saga.

Por favor peço verificarem o que está acontecendo.

Agradeço antecipadamente a colaboração.

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/407080/can-not-play

https://community.king.com/en/candy-crush-saga/discussion/comment/2668718#Comment_2668718

https://community.king.com/en/candy-crush-saga/discussion/comment/2668884#Comment_2668884

How about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope this helps.

⚠️ NOTE ⚠️

If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with your Facebook or Kingdom Account connected.

Also check more information about connection issue here as mostly of the players asked this issue too.