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Logged into FB with new laptop and now when I go to play CCS I have to accept terms, all the lives I had are gone, and I have to play a round in order for Events to show. What's going on?
Hello Barbara, you are treated as a new player on your new laptop because the new laptop does not contain any of the game's cookies that remember your progress.
You will find that when you sign out of your game and back in that none of your Events are available. I am not sure of the reason, I guess it will be something to do with their servers, but you always have to play a level before all of your Events return to your game.
You can check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.
⚠️ So please also attention when you have trouble to lose all of your inventory lives and boosters! ⚠️
1. The inventory lives and boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!
2. The inventory lives and boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.
It’s best not to store too many Lives and Boosters on your device, as there is a chance they may be lost, or affect the game play.
They do not replace items and help you to return your inventory lives and boosters back that have not been purchased but if you have however lost purchased items, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊
Why do I have to accept the Terms, and go through the how to play, how to accept friends and play 1 round before the Events show up?
Hi and Welcome to the King Community
Congratulations for your new Laptop . The Gold Bars do sync across all platforms in all games, but the Boosters and Lives do not sync between devices.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
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Why am I not allowed to make my purchase it has had me change my Google account password twice I don't know of any Candy crush password I changed it to* and it will not accept it I want to make a purchase $4.99 is that okay *Edited by CM:⛔️ That’s too much personal information - Our House Rules
heeft iemand tips? Niet te doen dit level…
i bey card when i entered the card do not work with me
Why don’t I get extra bonuses anymore, videos to watch, etc? Is it because I paid for gold bars a couple months ago? 😞
Why do I have to reconnect my game to Facebook EVERY time I go to play? Even after a 10 minute gap I have to reconnect!!! Annoying
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
