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Hi and Welcome to the King Community
Thank you for the reporting . Which device are you play ?
Hello @Carol I am not too sure what what you are referring to. What do you mean every time you get 6 you should get one UFO?
The only features I know of that provide a UFO are the 12 day Treat Machine, the Season Pass and an advert feature that appears when you fail a level. Are you having issues with one of these features?
If your issue is a purchasing issue then I am sorry to say that this forum can't help you. All purchasing issues have to be dealt with by Player Support or your app store operator.
You can contact Player Support using the Help function of your game.
Hi Carol, I assume you refer to the daily win? We used to get one UFO each time we passed six daily wins, but they stopped that. It's timed boosters only now.